While many people enjoy CapTel using just one telephone line, there are advantages to switching to 2-Line CapTel (using two telephone lines with your CapTel phone instead of just one). With 2-Line CapTel, anyone who calls you just dials your number directly, and you will get captions of the call. They will not have to dial the 800 captioning service first to reach you as with a 1-Line setup. You can also enjoy calling features like Call Waiting or automatic dial-back when CapTel is in 2-Line mode. You can also turn captions on or off at any point during a call. When using CapTel in 2-Line Mode, it is important that your CapTel is set up correctly in order for it to work properly.

If you Choose to Use 2-Line CapTel

• Contact your phone service provider to install a second separate phone line with a separate telephone number and jack (if you don?t already have two lines). You cannot have one phone line with two extensions, or two lines wired into one phone jack.
• The second line must be a standard analog line (or DSL with an analog filter).
• You can keep your home phone number as the primary number.
• The second line only needs basic/minimum service. You do not need Caller-ID, long distance service, or call-waiting on the second line.

Tags: CapTel

This entry was posted on Friday, October 24th, 2008 at 1:06 pm and is filed under CapTel. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.