While many people enjoy CapTel using just one telephone line, there are advantages to switching to 2-Line CapTel (using two telephone lines with your CapTel phone instead of just one). With 2-Line CapTel, anyone who calls you just dials your number directly, and you will get captions of the call. They will not have to dial the 800 captioning service first to reach you as with a 1-Line setup. You can also enjoy calling features like Call Waiting or automatic dial-back when CapTel is in 2-Line mode. You can also turn captions on or off at any point during a call. When using CapTel in 2-Line Mode, it is important that your CapTel is set up correctly in order for it to work properly.

If you Choose to Use 2-Line CapTel

• Contact your phone service provider to install a second separate phone line with a separate telephone number and jack (if you don?t already have two lines). You cannot have one phone line with two extensions, or two lines wired into one phone jack.
• The second line must be a standard analog line (or DSL with an analog filter).
• You can keep your home phone number as the primary number.
• The second line only needs basic/minimum service. You do not need Caller-ID, long distance service, or call-waiting on the second line.

During the summer months, the warmer weather brings chances for stormy weather, lightning and power outages. If you’ve experienced problems with your CapTel after a power surge or nearby lightning strike, follow this simple tip to reset your CapTel phone: Disconnect the AC power adapter and the phone line for one minute, then reconnect. Be sure to check your menu settings after resetting your CapTel phone. If you are still experiencing problems after resetting your CapTel phone, please call CapTel customer service at 1-888-269-7477 or email at CapTel@CapTelMail.com.

If you live in an area that experiences frequent power surges or electrical storms, it’s a good idea to plug the CapTel’s AC adapter into a surge protector that you can get inexpensively at most hardware or computer stores. This will help prevent future CapTel power disruptions.

Allows customers to read word-for-word captions on select Sprint devices

OVERLAND PARK, Kan. – Oct. 20, 2008 – Sprint (NYSE:S) today announced the
availability of Sprint WebCapTel® On the Go, a new, free mobile Web-based service that allows hard of hearing customers to read word-for-word captions on Windows Mobile 6
Web browsers, such as the Diamond by HTC, Mogul by HTC, Palm Treo 800w and the
MOTO Q9c by Motorola. In addition, this service is also compatible with the Safari 2.0 Web
browser. This new service is expected to help an estimated 30 million Americans with hearing loss.

“Sprint is committed to equal access to all individuals,” said Mike Ligas, director of Sprint
Relay. “As such, we pride ourselves on offering the newest technology to hard of hearing
individuals. This new solution offers the hard of hearing community mobility by being able
to read real-time Web-based captions on Windows-enabled mobile devices.”
With Sprint WebCapTel On the Go, users can make calls using two phones — reading
captions on a wireless phone and listening and speaking on a second phone. Prior to
making a call, the user would log onto www.sprintcaptel.com on one mobile device to read
text captions of what the other party is saying. For more information on Sprint’s wireless
devices and select plans, go to the Sprint Relay Store at www.sprintrelaystore.com.
Sprint WebCapTel On the Go is an extension of Sprint’s existing WebCapTel service, which
also provides captions during phone calls, but requires a computer with an Internet
browser of Internet Explorer 7.0, Firefox 3.0 or Safari 2.0 on which to display the
captions. This new and free service is available almost anywhere as long as the wireless
device is equipped with Windows Mobile 6 or an Apple Safari Web browser. Sprint
WebCapTel On the Go changes spoken words and sounds heard on a telephone into words
to read.

“Sprint WebCapTel On the Go allows individuals with hearing loss the mobility that many
of us take for granted,” said Robert Engelke, president of Ultratec, Inc., the company that
developed CapTel technology. “It gives people with hearing loss the independence to
make and receive telephone calls without the necessity of wireline phones or computer
connectivity.”

This free service is available for customers anywhere in the United States and within U.S.
Territories. However, calls to or from international locations, such as Canada or Mexico,
are not available. To learn more about this free service, visit www.sprintcaptel.com or

www.sprintrelay.com/webcaptel.htm

CapTel and WebCapTel are registered trademarks of Ultratec, Inc.