For optimal hearing and “hands-free” convenience, you can use CapTel with headsets, neck loops, and other assistive devices -

The CapTel phone is compatible with hearing aids. If you wear a hearing aid, you may wish to experiment with how/where you hold the CapTel handset near your ear to find the best hearing position. Adjust the Tone Slide to match your hearing needs.

You can also use an assistive listening device with the 2.5 mm and 3.5 mm audio jacks included on your CapTel phone. These jacks are compatible with many types of assistive listening devices, such as neckloops, cochlear implant patch cords and headsets.

The 2.5 mm and 3.5 mm audio jacks are located on the front edge of the CapTel phone under a gray rubber cover. If you would like to use an assistive listening device, but your CapTel phone does not have audio jacks, please contact the provider of your CapTel phone.