Home :: Terms and Conditions

Terms and Conditions

Welcome to the WCI Online Store. WCI and its affiliates provide their services to you subject to the following notices, terms, and conditions.

CapTel Telephone: Acceptable Use Policy

The CapTel telephone is intended for use by people with hearing loss. People who do not require captioning support for their telephone communications should only use a CapTel telephone with the CAPTIONS feature turned off. The CapTel phone is intended to facilitate telephone communication between two or more parties on a telephone call. Any other use of the phone is considered a violation or misuse of the service.

In purchasing a CapTel phone, you acknowledge that it is intended for use by a person with a hearing disability and you agree that it will be used appropriately as a telephone. Use of the CapTel phone for any other purpose is prohibited.

CapTel 840i and WebCapTel are designed for use within the United States (including Hawaii and Alaska). International calling is not supported.

Copyright

All content included on this site, such as text, graphics,logos, button icons, images, audio clips, and software, is the property of WCI or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of WCI and protected by U.S. and international copyright laws. All software used on this site is the property of WCI or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used for the purposes of viewing product information and placing orders with WCI. Any other use, including the reproduction,modification, distribution, transmission, republication, display,or performance, of the content on this site is strictly prohibited.

Trademarks

WCI and the WCI logo are trademarks of Weitbrecht Communications, Inc., in the United States and other countries. ULTRATEC, INC.; the ULTRATEC, INC. logo; and TURBO CODE are registered trademarks of Ultratec, Inc. AUTO ID; TTY ANNOUNCER; SUPERPRINT PRO80; SUPERPRINT PRO80 GOLD; SUPERPRINT PRO80 LVD; SUPERPRINT; SUPERPRINT 4425; SUPERPRINT 4225; COMPACT; COMPACT/C;EZCOM PRO; EZCOM PRO/C; UNIPHONE; UNIPHONE 1140; UNIPHONE 1000; MINICOM IV; SUPERCOM 4400; SUPERPRINT 4425A; MINIPRINT; MINIPRINT425; MINIPRINT 225; PUBLIC TTY; PUBLIC TTY-ST; TDD DETECTOR; andINTELE-MODEM are trademarks of Ultratec, Inc. These and other trademarks which appear on the WCI website, may not be used in connection with any product or service that is not the property of their respective companies, in any manner that is likely to causeconfusion among customers, or in any manner that disparages or discredits WCI or the trademark holders.

Use of Site

This site or any portion of this site may not be reproduced,duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by WCI. WCI and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including,without limitation, if WCI believes that customer conduct violates applicable law or is harmful to the interests of WCI and its affiliates.

Risk of Loss

All items purchased from WCI are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Disclaimer

THIS SITE IS PROVIDED BY WCI ON AN "AS IS" BASIS. WCI MAKES NOREPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ASTO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT,MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENTPERMISSIBLE BY APPLICABLE LAW, WCI DISCLAIMS ALL WARRANTIES,EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIEDWARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.WCI WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THEUSE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT,INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Applicable Law

This site is created and controlled by WCI in the State ofCalifornia, USA. As such, the laws of the State of California will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

30 Day Refund or Exchange Policy

We will gladly provide a refund or exchange within 30 days if you are not completely satisfied with a product (90 days for CapTel telephones). The item must be in the original carton and in "like new" condition to receive a refund. An exchange or in-store credit will be issued if this criteria is not met. We reserve the right to charge a restocking fee for returns. Shipping costs are not refunded.

Before you return a product, please call WCI at 1-800-233-9130 for a Return Authorization Number to help us expedite our service to you.

Warranty

All products offered by WCI include a minimum of a one-year manufacturer's warranty (excluding damage caused by accidents, misuse or abuse). Some products may have a longer warranty; see product packaging for more information. If a product needs repair after the initial 30 day period, it must be sent directly to the manufacturer according to the warranty instructions. If you need assistance, please call WCI.

Shipping

We process and ship your order within 2 business days. All UPS shipment is for business days only and does not include weekend delivery. If an order is placed after 4pm PST we will not receive and process the order until the following business day including expedite orders. All CapTel orders including expedites will not ship until the following day, please calculate an extra day into your shipping choice. UPS and Fedex does not guarantee delivery due to severe weather or natural disasters.

Our Address

Weitbrecht Communications, Inc.
1500 Olympic Boulevard
Santa Monica, CA 90404
(800) 233-9130 (V/TTY)
sales@weitbrecht.com